Monday - Friday 8.30am-6.00pm Saturday 9.00-12.00

Monday - Friday 8.30am-6.00pm Saturday 9.00-12.00

Privacy Policy

OUR CONTACT DETAILS

Name: Dr Johnny Irish
Address: 137 Kensington Church St London W8 7LP
Phone Number: 020 7221 3093
E-mail: [email protected]

The type of personal information we collect

We currently collect and process the following information:
– Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

All of the personal information we process is provided to us directly by you for one of the following reasons:
– Contacting you to provide updates regarding the care of your pet
– Providing reminders of regular preventative care that your pet requires
– Processing pet insurance claims
We may share this information with pet insurance providers.


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting the practice.
(b) We have a legal obligation to maintain accurate record of patient care

How we store your personal information

Your information is securely stored.

We keep your contact details for as long as we are responsible for the care of your pet. We will then dispose your information by shredding of paper copies and archiving of electronic information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

020 7221 3093

Mon-Fri 8.30am-6.00pm
Saturday 9.00-12.00